Shipping policy
Shipping Policy
We currently ship Akeshaa orders within the United States.
Order processing
Orders are typically processed within 2–4 business days after payment is confirmed.
During product launches, holidays, or periods of high order volume, processing may take a little longer. If there is a significant delay, we'll do our best to keep you informed.
Shipping
Once your order has been processed, it will be shipped using a suitable delivery service based on the product and destination.
Estimated delivery time is typically 3–7 business days after dispatch.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier issues, weather, holidays, or circumstances outside our control.
Shipping costs
Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.
From time to time, Akeshaa may offer promotional free shipping on qualifying orders.
Tracking
When tracking is available, you'll receive a shipping confirmation email with your tracking information once your order has been dispatched.
Delivery issues
If your package appears to be delayed, lost, or marked as delivered but you cannot locate it, please contact us at hello.akeshaa@gmail.com and include your order number. We'll work with you and the shipping carrier to help resolve the issue.
Incorrect shipping information
Please make sure your shipping address is correct before completing your order. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply to resend the order.
Contact us
Questions about your order or shipping?