Terms of service

Terms of Service

Last updated: August 20, 2026

Welcome to Akeshaa. These Terms of Service ("Terms") govern your use of the Akeshaa website and your purchase of products from us.

Akeshaa is a brand operated by Keya Botanica LLC ("Akeshaa," "we," "us," or "our").

By accessing or using our website, placing an order, or purchasing our products, you agree to these Terms.

1. Use of Our Website

You may use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorized access to our website, systems, or accounts.
  • Interfere with the operation or security of the website.
  • Copy, reproduce, modify, or distribute our content without our permission.

We reserve the right to restrict or terminate access to the website if we believe these Terms have been violated.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information on our website are accurate.

However, product colors and appearance may vary depending on your device or screen.

We reserve the right to:

  • Change product descriptions or specifications.
  • Limit quantities available for purchase.
  • Discontinue products.
  • Correct errors in pricing or product information.

3. Orders and Acceptance

When you place an order, you are making an offer to purchase the products selected by you.

Your order is not considered accepted until we confirm the order.

We reserve the right to refuse or cancel an order for reasons including:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent or unauthorized activity
  • Shipping or delivery limitations
  • Other circumstances that prevent us from fulfilling the order

If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.

4. Pricing and Payment

All prices displayed on the website are in U.S. dollars, unless otherwise stated.

You are responsible for any applicable taxes, duties, or other charges associated with your purchase.

Payments are processed through third-party payment providers. By submitting payment information, you represent that you are authorized to use the payment method provided.

5. Shipping and Delivery

Orders are shipped according to our Shipping Policy.

Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.

We are not responsible for delays caused by circumstances outside our reasonable control, including carrier delays, weather, natural disasters, customs delays, or other events beyond our control.

Please ensure that the shipping information provided at checkout is accurate.

6. Returns, Refunds, and Damaged Products

Because Akeshaa offers curated products from different sources, we generally do not accept returns simply because you have changed your mind or no longer want the product.

If you receive a product that is:

  • Damaged during shipping
  • Defective
  • Incorrect or different from what you ordered

please contact us promptly after delivery.

We may request photographs or other information to help us evaluate the issue.

If we determine that the product qualifies for a replacement or refund, we will provide an appropriate resolution.

For additional details, please see our Return and Refund Policy.

7. Intellectual Property

All content on the Akeshaa website, including text, photographs, graphics, logos, designs, product descriptions, videos, and other materials, is owned by or licensed to Keya Botanica LLC or its content partners and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or otherwise use our content without prior written permission.

The Akeshaa name, logo, and related branding are trademarks or trade names of their respective owners.

8. Third-Party Products and Services

Akeshaa may feature products supplied or manufactured by third parties.

We may also use third-party services for payment processing, shipping, analytics, website functionality, and other business operations.

Your use of third-party services may also be subject to the terms and policies of those third parties.

9. Third-Party Links

Our website may contain links to third-party websites or services.

We are not responsible for the content, policies, security, or practices of third-party websites.

Accessing third-party websites is at your own risk.

10. Disclaimer

To the extent permitted by applicable law, the Akeshaa website and its content are provided on an "as is" and "as available" basis.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

Product information is provided for general informational purposes and should not be interpreted as professional medical, legal, financial, or other specialized advice.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Keya Botanica LLC and Akeshaa will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase or use of products, except where such liability cannot legally be excluded.

Nothing in these Terms is intended to limit any rights or remedies that cannot legally be limited or excluded.

12. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Keya Botanica LLC, Akeshaa, and their respective officers, employees, contractors, and service providers from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your misuse of the website.

13. Changes to These Terms

We may update these Terms from time to time.

When we make changes, we will update the "Last updated" date at the beginning of these Terms.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

14. Governing Law

These Terms are governed by the laws applicable to Keya Botanica LLC, without regard to conflict-of-law principles, except where applicable law requires otherwise.

Any disputes will be handled in accordance with applicable law and the jurisdiction of the appropriate courts.

15. Contact Us

If you have questions about these Terms or an order, please contact us:

Akeshaa
Operated by Keya Botanica LLC
Email: hello.akeshaa@gmail.com